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auto;overflow:hidden;box-shadow:0 16px 60px #10181945}.chat-dialog[open]{flex-direction:column;display:flex}.chat-dialog::backdrop{background:#17201d28}.chat-dialog button,.chat-inbox button{cursor:pointer;min-height:44px}.chat-dialog button:disabled,.chat-inbox button:disabled{opacity:.65;cursor:wait}.chat-dialog :focus-visible,.chat-inbox :focus-visible{outline-offset:3px;outline:3px solid #a87d22}.chat-panel-header{color:#fffdfa;background:#202423;justify-content:space-between;align-items:flex-start;gap:12px;padding:18px;display:flex}.chat-panel-header strong{font-size:19px}.chat-panel-header p{color:#e0e4dd;margin:6px 0 0;font-size:13px;line-height:1.6}.chat-panel-header button{color:inherit;background:0 0;border:1px solid #69716c;border-radius:10px;place-items:center;min-width:44px;display:grid}.chat-thread-heading{justify-content:space-between;gap:8px;padding:6px 12px;display:flex}.chat-back,.chat-older{color:#705017;background:0 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12px}.chat-messages .chat-mine{background:#fbefd0;border-color:#e2cd94;border-radius:14px 4px 14px 14px;align-self:flex-end}.chat-messages small{color:#525a54;font-size:12px;display:block}.chat-messages p{white-space:pre-wrap;margin:5px 0 0}.chat-messages a{margin-top:6px;font-size:13px;text-decoration:underline;display:block}.chat-empty{color:#626962;text-align:center;padding:20px;line-height:1.7}.chat-composer{background:#fffdfa;border-top:1px solid #deded5;flex-shrink:0;padding:12px 16px}.chat-composer label{margin-bottom:6px;font-size:14px;font-weight:700;display:block}.chat-composer textarea{font:inherit;color:inherit;resize:vertical;background:#fff;border:1px solid #b8beb7;border-radius:8px;width:100%;min-height:64px;max-height:120px;padding:10px;display:block}.chat-composer>div{justify-content:space-between;align-items:center;gap:12px;margin-top:8px;display:flex}.chat-composer small{color:#626962;font-size:12px}.chat-composer button{color:#fff;background:#805c14;border:0;border-radius:8px;align-items:center;gap:8px;padding:8px 16px;font-weight:700;display:flex}.chat-composer button:hover{background:#62450d}.chat-error{color:#79281e;overflow-wrap:anywhere;background:#fff1ef;border-left:3px solid #9c3427;flex-shrink:0;padding:10px 14px;font-size:14px}.chat-error p{margin:0}.chat-error button{color:inherit;background:0 0;border:0;align-items:center;gap:8px;text-decoration:underline;display:inline-flex}.chat-success{color:#23613d;background:#eef7ed;margin:0;padding:6px 16px;font-size:13px;animation:3s ease-out chat-feedback}.chat-privacy{color:#59635c;border-top:1px solid #deded5;flex-shrink:0;margin:0;padding:10px 16px;font-size:11px;line-height:1.6}.chat-privacy span{display:block}.chat-guest-threads{flex:1;padding:16px;overflow:auto}.chat-guest-threads h2{font-size:18px}.chat-guest-threads button{text-align:left;background:#fff;border:1px solid #deded5;border-radius:8px;width:100%;margin-bottom:10px;padding:12px;display:block}.chat-guest-threads small{white-space:nowrap;text-overflow:ellipsis;display:block;overflow:hidden}.chat-enquire{color:#684b15;cursor:pointer;background:#fffdfa;border:1px solid #96721e;border-radius:10px;align-items:center;gap:8px;min-height:44px;margin:12px 0;padding:10px 16px;font-weight:700;display:inline-flex}.chat-inbox-grid{grid-template-columns:minmax(250px,340px) minmax(0,1fr);gap:20px;display:grid}.chat-inbox-list{background:#fffdfa;border:1px solid #deded5;border-radius:14px;max-height:720px;padding:12px;overflow:auto}.chat-inbox-list>button{text-align:left;overflow-wrap:anywhere;background:#fffdfa;border:1px solid #deded5;border-radius:10px;width:100%;margin-bottom:10px;padding:12px;display:block}.chat-inbox-list>button[aria-pressed=true]{background:#fbefd0;border-color:#96721e}.chat-inbox-list strong,.chat-inbox-list small{display:block}.chat-inbox-list small{color:#59635c;text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.chat-inbox-list time{color:#59635c;font-size:11px}.chat-inbox-detail{background:#fffdfa;border:1px solid #deded5;border-radius:14px;flex-direction:column;min-width:0;height:720px;display:flex;overflow:hidden}.chat-inbox-detail h2{margin:16px;font-size:20px}.chat-inbox-filters{flex-wrap:wrap;align-items:end;gap:12px;margin:16px 0;display:flex}.chat-inbox-filters label{flex-direction:column;gap:6px;font-size:14px;display:flex}.chat-inbox-filters input,.chat-inbox-filters select{font:inherit;color:#202423;background:#fffdfa;border:1px solid #b8beb7;border-radius:8px;max-width:100%;min-height:44px;padding:9px 12px}.chat-inbox-filters .chat-checkbox{flex-direction:row;align-items:center;min-height:44px}.chat-checkbox input{width:20px;height:20px;min-height:20px}.chat-inbox-title{justify-content:space-between;align-items:center;gap:12px;display:flex}.chat-inbox-title h2{margin:0}.chat-inbox-title p{color:#59635c;margin:4px 0;font-size:14px}.chat-inbox-title button{background:#fffdfa;border:1px solid #b8beb7;border-radius:8px;padding:8px 14px}.chat-count-badge{color:#202423;background:#f2d487;border-radius:10px;margin-left:auto;padding:0 6px;font-size:12px}.chat-count-badge:empty{display:none}@keyframes chat-feedback{0%,80%{opacity:1}to{opacity:0}}@media (max-width:767px){.chat-launcher{right:12px;bottom:calc(12px + env(safe-area-inset-bottom));padding:11px 15px;font-size:14px}.chat-avoid-booking .chat-launcher{visibility:hidden;pointer-events:none}.chat-dialog{width:calc(100vw - 16px);max-width:none;height:calc(100dvh - 16px);max-height:none;padding-bottom:env(safe-area-inset-bottom);border-radius:14px;margin:0;inset:8px}.chat-panel-header{padding:14px}.chat-inbox-grid{grid-template-columns:1fr}.chat-inbox-detail{height:calc(100dvh - 140px);min-height:480px}.chat-inbox-list{max-height:320px}.chat-inbox-detail h2{font-size:18px}.chat-context{padding:10px 12px}.chat-context small{font-size:11px}.chat-inbox-filters label,.chat-inbox-filters input,.chat-inbox-filters select{width:100%}.chat-privacy{padding:7px 12px;font-size:10px}.chat-messages{padding:12px}.chat-composer{padding:10px 12px}.chat-composer textarea{font-size:16px}}@media (prefers-reduced-motion:reduce){.chat-success{animation:none}}.chat-messages .chat-read-receipt{text-align:right;color:#435b49;margin-top:5px;font-size:12px;font-weight:600;line-height:1.5;display:block}.staff-chat-notification-button{color:#283c32;white-space:nowrap;background:#fffdfa;border:1px solid #d4d8ce;border-radius:10px;justify-content:center;align-items:center;gap:8px;min-width:44px;min-height:44px;padding:8px 12px;font-size:14px;text-decoration:none;display:inline-flex;position:relative}.staff-chat-notification-button:hover{background:#f7efd9;border-color:#8a651e}.staff-chat-notification-button b{color:#fff;background:#8a651e;border-radius:12px;place-content:center;min-width:22px;min-height:22px;padding:2px 5px;font-size:12px;display:grid}.staff-chat-notification-button:focus-visible,.staff-chat-alert :is(a,button):focus-visible{outline-offset:4px;outline:3px solid #8a651e}.staff-chat-announcer{clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.staff-chat-alert{z-index:1200;color:#182320;background:#fffdfa;border:1px solid #bfa566;border-radius:16px;align-items:flex-start;gap:14px;width:min(410px,100vw - 32px);padding:20px;animation:3s ease-out chat-feedback;display:flex;position:fixed;top:50%;left:50%;transform:translate(-50%,-50%);box-shadow:0 18px 64px #18232033}.staff-chat-alert>svg{color:#8a651e;flex-shrink:0;margin-top:3px}.staff-chat-alert>div{flex:1;min-width:0}.staff-chat-alert strong{font-size:18px}.staff-chat-alert p{color:#4d5f53;margin:5px 0;font-size:14px}.staff-chat-alert a{color:#785511;text-underline-offset:4px;align-items:center;min-height:44px;font-weight:700;display:inline-flex}.staff-chat-alert button{color:#354c3c;cursor:pointer;background:0 0;border:0;border-radius:8px;min-width:44px;min-height:44px}@media (max-width:767px){.staff-chat-notification-button{padding:8px}.staff-chat-notification-button>span{display:none}.reference-header-actions{gap:8px}.staff-chat-alert{padding:14px}}@media (prefers-reduced-motion:reduce){.staff-chat-alert{animation:none}}@media (max-width:640px){.rentora-chat .chat-launcher{right:16px;bottom:calc(16px + env(safe-area-inset-bottom,0px));border-radius:50%;justify-content:center;gap:0;width:56px;height:56px;min-height:56px;padding:14px}.rentora-chat .chat-launcher>span{display:none}.rentora-chat .chat-launcher>b{min-width:20px;padding:2px 5px;font-size:11px;position:absolute;top:-5px;right:-4px}}.chat-dialog .chat-panel-header,.chat-dialog .chat-thread-heading{flex-shrink:0}.chat-thread .chat-messages{min-height:0}.chat-messages .chat-empty-state{text-align:center;color:#626962;background:0 0;border:0;align-self:stretch;max-width:100%;margin:0;padding:12px;line-height:1.65}@media (max-width:767px){.chat-dialog{top:calc(var(--chat-viewport-top,0px) + 8px);height:calc(var(--chat-viewport-height,100dvh) - 16px);max-height:calc(var(--chat-viewport-height,100dvh) - 16px);bottom:auto}.chat-dialog .chat-context{max-height:96px;overflow:auto}.chat-dialog .chat-privacy{max-height:44px;overflow:auto}.chat-dialog .chat-panel-header p{margin-top:4px;line-height:1.4}.chat-dialog .chat-composer textarea{resize:vertical;height:64px;min-height:56px;max-height:100px}.chat-dialog .chat-composer>div{margin-top:6px}}@media (max-width:767px) and (max-height:650px){.chat-dialog .chat-panel-header{padding:10px 12px}.chat-dialog .chat-panel-header p{display:none}.chat-dialog .chat-thread-heading{padding:2px 10px}.chat-dialog .chat-context{max-height:64px;padding:6px 12px}.chat-dialog .chat-privacy{max-height:26px;padding:4px 12px}.chat-dialog .chat-composer{padding:8px 12px}}@media (max-width:767px){.chat-dialog[data-compact=true] .chat-privacy{display:none}.chat-dialog[data-compact=true] .chat-context{max-height:42px}.chat-dialog[data-compact=true] .chat-panel-header p{display:none}.chat-dialog[data-compact=true] .chat-panel-header{padding:8px 12px}.chat-dialog[data-compact=true] .chat-thread-heading{padding:0 10px}.chat-dialog[data-compact=true] .chat-messages{padding:6px 12px}.chat-dialog[data-compact=true] .chat-composer textarea{height:44px;min-height:44px}}